I1rm Terms and Conditions — Malaysia Platform Guidelines

1 Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the i1rm platform, accessible via the i1rm.bar website and any associated mobile applications ("Platform"). i1rm reserves the right to amend, update, or replace these Terms at any time. Notice of changes will be displayed on the platform's homepage or sent to your registered email address.

Continued use of the Platform after changes are announced constitutes full acceptance of the updated Terms. If you do not agree with any changes, you must stop using the Platform and close your account.

2 Account Eligibility

To register and use i1rm's services, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years of age or the legal age of majority in your local jurisdiction, whichever is higher.
• Have full legal capacity to enter into a binding agreement.
• Not a resident or citizen of any country that restricts or prohibits online gambling activities.
• Not currently under a self-exclusion period from any gambling platform.
• Not registering on behalf of any other individual or entity.

I1rm reserves the right to request proof of eligibility at any time and may suspend or close any account that fails to meet the eligibility requirements without prior notice.

3 Account Registration & KYC Verification

Each user is permitted to hold only one active account on the i1rm platform. Holding multiple accounts under the same individual is strictly prohibited and may result in the closure of all related accounts and forfeiture of any balances held within them.

During registration, you are required to provide accurate, complete, and up-to-date information. False or misleading information is a violation of these Terms. You are responsible for updating your profile information if any changes occur.

As part of the Know Your Customer (KYC) process and Anti-Money Laundering (AML) procedures, i1rm may request identity verification documents such as:

• A copy of your identity card (MyKad) or valid passport
• Proof of current address (utility bill or bank statement not older than 3 months)
• Proof of ownership of the payment method used
• Additional information as reasonably required by regulatory authorities

Withdrawals will not be processed until the KYC process is fully completed. i1rm stores all documents securely using high-level encryption and does not share this information with third parties without legal authority.

4 Deposits & Payments

I1rm accepts deposits via a range of supported payment methods including FPX, DuitNow QR, DuitNow Transfer, Touch 'n Go eWallet, Boost, GrabPay, and direct bank transfer. All payment methods are processed securely through a licensed payment gateway system.

Deposit-related conditions that must be observed:

• The minimum deposit is as stated on the platform and is subject to change from time to time.
• All deposited funds must originate from legitimate sources and be owned by you.
• I1rm does not accept payments made using third-party credit cards or accounts not registered in the name of the registered player.
• I1rm reserves the right to decline or cancel any deposit suspected of being linked to fraudulent activity or money laundering.
• Deposits credited to the gaming account are non-refundable except under specifically defined circumstances.

5 Fund Withdrawal

Fund withdrawals from an i1rm account are subject to the following conditions, all of which must be fully met before a withdrawal request can be processed:

• The account must have completed and passed the full KYC verification process.
• Withdrawals may only be made to a bank account or e-wallet registered in the same name as the player on record with i1rm.
• Any bonus received must meet the specified wagering requirement before funds may be withdrawn.
• I1rm reserves the right to request additional verification for withdrawals exceeding certain limits.
• Processing time is within 3 to 5 minutes for fully KYC-verified accounts. First-time withdrawals may require additional review of up to 24 hours.

I1rm reserves the right to delay or block withdrawals while an investigation is conducted if there is suspicious activity, inconsistent transactions, or fraud-related reports involving the account in question.

6 Bonuses & Promotions

All bonuses, promotions, and special offers provided by i1rm are subject to additional terms and rules stated alongside each offer. General terms applicable to all bonuses:

• Each bonus may only be claimed once per eligible instance unless otherwise stated.
• The wagering requirement must be met within the specified time period before a withdrawal is permitted.
• Bonuses may not be transferred between accounts or converted directly to cash without fulfilling the wagering requirement.
• I1rm reserves the right to cancel bonuses and winnings obtained where there is evidence of promotional abuse.
• Welcome bonuses are available to new players registering for the first time only.
• Systematic use of low-risk wagering strategies (such as hedging) to fulfil turnover requirements is prohibited.

I1rm reserves the right to modify, withdraw, or terminate any bonus or promotion at any time without prior notice. Such changes will not affect bonuses already in the process of valid redemption.

7 Player Responsibilities

As an i1rm platform user, you are fully responsible for all activities that occur within your account. Your key responsibilities include:

• Keep your password and account login details confidential.
• Not sharing your account or allowing any other individual to use it.
• Immediately report any unauthorized access or suspicious activity in your account to the i1rm support team.
• Ensure that the device used to access the platform is free from malware or keyloggers.
• Comply with all local laws and regulations relating to online gambling that apply to you.

I1rm promotes responsible gaming. Self-management tools such as deposit limits, wagering limits, loss limits, and self-exclusion options are available in your account settings. Players who feel that gaming is affecting their lives are encouraged to use these tools or contact our support team for assistance.

8 Prohibited Activities & Penalties

The following activities are strictly prohibited on the i1rm platform and may result in account closure and forfeiture of balance without compensation:

• Fraud, including the use of stolen credit card information or counterfeit payment methods.
• Money laundering or the use of funds from unlawful sources.
• Use of automation software, bots, or any tool that interferes with fair gameplay.
• Holding multiple accounts for the purpose of obtaining bonuses or manipulating the system.
• Hacking, cyberattacks, or any attempt to manipulate the platform's systems.
• Collusion between players in games played against other players.
• Use of prohibited techniques such as bonus arbitrage or payment triangulation.

9 Account Closure & Suspension

I1rm reserves the right to suspend or close any user's account for the following reasons:

• Violation of any section of these Terms and Conditions.
• Failure to provide the required KYC documents within the stipulated timeframe.
• Activities suspected to involve fraud, money laundering, or platform abuse.
• Instructions from regulatory authorities or law enforcement bodies.
• Closure request initiated by the player.

Players wishing to close their own account may do so by contacting the i1rm support team. Valid balances will be returned after the final verification process is complete, subject to applicable bonus terms.

10 Limitation of Liability

I1rm provides its gaming platform on an "as is" basis and makes no guarantee that the service will be entirely free from technical interruptions, delays, or errors. To the extent permitted by law, i1rm shall not be liable for:

• Indirect, consequential, or special losses arising from the use of the Platform.
• Technical failures beyond i1rm's reasonable control, such as internet outages, power failures, or natural disasters.
• Losses caused by a player's failure to comply with recommended account security measures.
• Game outcomes arising from fair and random game mechanics.

I1rm's maximum liability to you shall not exceed the total funds you deposited within the 30 days prior to the claim arising.

11 Intellectual Property Rights

All content, designs, software, graphics, trademarks, logos, and other elements on the i1rm platform are the exclusive property of i1rm or its respective licensors. You are prohibited from:

• Copying, distributing, or reproducing any Platform content without written permission.
• Using i1rm's trademarks or logos for commercial purposes without authorization.
• Reverse engineering any software or systems used by the Platform.
• Creating mirror sites or websites that imitate the i1rm Platform.

Permitted use is strictly limited to personal, non-commercial access to the Platform's legitimate services.

12 Changes to Terms & Applicable Law

I1rm reserves the right to modify these Terms and Conditions at any time. The latest version will always be available on this page with a clear update date. Users will be notified of material changes via in-platform notice or email at least 7 days before they take effect, unless immediate changes are required due to legal or security requirements.

These Terms and Conditions are governed by the laws of the jurisdiction in which i1rm is registered. Any dispute arising from or related to these Terms shall be resolved through mutually agreed arbitration before any claim is brought before a court.

If you have any questions regarding these Terms and Conditions, please contact the i1rm support team via live chat on the platform or by email at [email protected].