Entertainment should always stay entertainment. i1rm provides the tools, guidance, and support you need to play in a healthy and responsible way at all times.
Responsible gaming refers to a healthy approach to play where entertainment stays in your control — not the other way around. It doesn't mean you can't enjoy casino games or sports betting. Rather, it means you play with full awareness of the risks, a clear budget, and the ability to stop when needed.
Players who game responsibly typically share these traits: they set spending and time limits before playing, they do not chase losses by betting bigger, they play with disposable funds rather than essential money, and they can stop playing at any time without feeling pressured.
Problem gambling can affect anyone regardless of background or experience level. It is not a sign of weakness or failure — it is a health issue that can be addressed with the right support. i1rm firmly believes that identifying a problem early and seeking help is a courageous and wise decision.
Remember: Wins in casino games are not guaranteed. All games carry the risk of losing money. Never play with money you cannot afford to lose, and never make major financial decisions based on gaming wins.
Answer these questions honestly. If you answer "yes" to 3 or more, consider reaching out to support.
If you answered "yes" to 3 or more questions, contact the i1rm support team via live chat for further assistance and guidance.
All these tools are accessible directly from your account settings — free, easy to use, and effective immediately
Set a daily, weekly, or monthly deposit limit based on your means. Once the limit is reached, the system will automatically block any additional deposits until the limit period resets. These limits take effect immediately once set.
Set a maximum amount you are willing to lose within a given period. Once the loss limit is reached, your account will be blocked from placing any new bets until the limit period ends — protecting you from impulsive decisions.
Cap the maximum amount per single bet you can place. This tool helps prevent impulse high-stakes betting and encourages a more controlled, sustainable approach to gaming.
Set a maximum duration for each gaming session. Once the set time expires, the platform will display a reminder notice and can be configured to log out automatically — ensuring you rest and do not play for too long in one go.
Take a break from the platform for 24 hours, 3 days, 7 days, or 30 days. During the break period, you will not be able to log in or access any games. This is a good option if you need time to step back and reconsider.
The strictest option — close your account for 6 months, 1 year, 5 years, or permanently. During the exclusion period, no re-registration is allowed. This is a serious commitment to stepping away from gaming temporarily or for good.
How to Access These Tools: Log in to your i1rm account → Account Settings → Responsible Gaming. All limits take effect immediately. To increase an existing limit, a 7-day waiting period applies to ensure decisions are made with careful consideration. To decrease a limit, changes take effect immediately.
Problem gambling rarely develops overnight — it grows gradually. Recognising the early warning signs is the most important step toward getting help before things get worse.
Early Stage — Take Note
Playing more often than planned. Spending beyond your set budget occasionally. Thinking about gaming while doing other activities.
Moderate Stage — Take Action
Frequently chasing losses. Lying to loved ones about gaming activity. Using essential funds to play. Feeling restless when not playing.
Critical Stage — Seek Help Immediately
Borrowing money or selling assets to fund gaming. Gaming seriously affecting work and relationships. Feeling depressed, anxious, or having thoughts of self-harm due to losses.
Decide how much money you are willing to lose before opening the platform. Think of this amount as the cost of entertainment — like a movie ticket or a dinner out. Never exceed this limit.
Decide how long you will play and stick to that limit. Use i1rm's session limit tool to receive automatic notifications. Take regular breaks and avoid playing for hours on end.
Avoid playing when you're stressed, angry, sad, or under the influence of alcohol. Emotional instability affects your judgment and increases the risk of making poor betting decisions.
Wins and losses are a natural part of casino gaming. Never chase your losses — it's a trap that often makes things worse. If you lose, accept it and stop.
Keep online gaming as just a small part of your life. Spend quality time with family, friends, and other hobbies you enjoy.
A simple 3-step process — your decision takes effect immediately
Log in to your i1rm account and go to the Account Settings in your profile menu.
Select Responsible Gaming then select the exclusion period that suits your needs.
Confirm your selection. The exclusion takes effect immediately and cannot be reversed during the selected period.
If you need immediate help: Reach the i1rm support team via live chat on the platform. Our trained agents can help you activate self-exclusion, advise on available options, and provide information on external support resources that can help.
You don't have to face problem gambling alone — help is available
Our support team is available around the clock via live chat on the platform. We are trained to provide responsible gaming guidance, help activate self-management tools, and listen to your concerns without any judgment.
Problem gambling is a mental health issue that can be addressed with professional guidance. A certified counsellor can help you understand the root causes and develop strategies to manage your gaming behaviour.
Sharing your experience with others who understand your struggles can be an incredible source of strength. Support groups provide a safe space to share, learn, and encourage one another.
Family and loved ones play a vital role in recovery. Tell someone you trust about your struggles — the support of loved ones is often the deciding factor in a successful recovery.
Understanding how casino games work, the real odds, and RNG mechanics can help you make smarter decisions. Knowledge is your best tool for playing responsibly.
Website blocking software can help you avoid accessing gambling platforms during your recovery period. It serves as an additional layer of protection that works alongside the self-exclusion tools available on the platform.
Real actions we take every day to protect our players
I1rm's KYC process ensures that only individuals aged 18 and above can create an account and play. Age verification is carried out during registration and re-confirmed during the full KYC process.
The i1rm system monitors betting patterns that indicate risk — such as sudden spikes in wagering amounts or excessively long play sessions — and sends warning notices to the relevant players.
All i1rm support agents undergo specialised training in responsible gaming, warning sign detection, and how to provide assistance to players who need help in a sensitive and effective manner.
I1rm does not send promotions or bonus offers to players who are currently under self-exclusion or who have set strict limits. We also do not use pressure tactics to encourage deposits beyond those limits.
Actual Return to Player (RTP) values are available for all games on i1rm. Players have the right to know the real odds of every game before deciding to play — this transparency is the foundation of fair gaming.
I1rm continuously updates its responsible gaming programme based on the latest research, player feedback, and developments in player protection to ensure the tools we offer remain relevant and effective.
The i1rm platform is designed to deliver the best entertainment experience — and that includes making sure you play in a healthy and safe way. Use our self-management tools, set your limits, and enjoy gaming with peace of mind.
Play responsibly. For users aged 18 and above only. If gaming stops being fun, stop and seek help.