I1rm Privacy Policy — Malaysia Player Data Protection

Your privacy is our priority. Learn exactly how i1rm collects, uses, stores, and protects your personal information at all times.

Last Updated: January 2026

1Introduction

I1rm ("we", "our platform") is fully committed to protecting the privacy of every user on our platform at i1rm.bar. This Privacy Policy transparently explains how we collect, process, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and recognised international data protection standards.

By registering an account or continuing to use the i1rm platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform and contact us to close your account.

Quick Summary: i1rm does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data is used solely to operate platform services, comply with legal requirements, and improve your user experience.

2Personal Data We Collect

I1rm collects your personal data through various channels across different contexts. The following is an overview of the types of data we collect:

2.1 Data You Provide Directly

  • Full name as shown on official identification documents
  • Date of birth and MyKad or passport number
  • Email address and mobile number
  • Current residential address
  • Bank account or e-wallet details for payment processing
  • KYC documents including a copy of your identity card and proof of address
  • Communication preferences and account setting information

2.2 Automatically Collected Data

  • Your device's IP address when accessing the platform
  • Device information: browser type, operating system, screen resolution
  • Session data: login times, pages visited, session duration
  • Approximate location data based on IP address (country/region only)
  • Game activity logs: bets, wins, transaction history
  • Cookie data and similar tracking technologies

2.3 Data from Third Parties

Source Data Type Purpose
Payment Gateway Transaction status, payment confirmation Process deposits and withdrawals
KYC Providers Document verification, identity checks AML/KYC Compliance
Fraud Services Risk scores, suspicious activity patterns Fraud prevention
Analytics Providers Anonymous behavioural data on the platform Platform improvements

3How Your Personal Data Is Used

I1rm uses your personal data on a valid legal basis. The following are the primary purposes for which your data is used:

Account Verification & KYC: Verify your identity during registration and the KYC verification process required for AML legal compliance and fraud prevention.

Transaction Processing: Process deposits, withdrawals, and all financial transactions on the platform securely and swiftly through licensed payment gateways.

Customer Support: Provide effective technical assistance and account support when you contact the i1rm support team.

Platform Communications: Send important account and security notices, promotions you have subscribed to, and platform updates via email or in-app notifications.

Security & Fraud Prevention: Monitor suspicious activity, prevent unauthorized access, and protect your account from security threats.

Platform Improvements: Analyze aggregated platform usage patterns to improve the user experience, introduce new features, and optimize performance.

Legal Compliance: Comply with all legal and regulatory obligations, including reporting requirements to the relevant authorities when required by law.

4Data Storage & Security

I1rm implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

Technical Security Measures

  • 256-bit SSL encryption for all communications between your device and i1rm servers
  • At-rest encryption for all sensitive data including KYC documents
  • Server infrastructure housed in ISO 27001-certified data centres
  • Intrusion detection and prevention systems (IDS/IPS) operating 24/7
  • Two-factor authentication (2FA) is available and encouraged for all accounts
  • Continuous security monitoring and periodic security audits by independent experts

Data Retention Period

Your personal data is retained for as long as your account is active and for a minimum period after account closure to fulfil legal obligations. Generally:

  • Transaction data and financial records: minimum 7 years from transaction date (AML legal requirement)
  • KYC documents: minimum 5 years after account closure
  • Support communication logs: 2 years
  • Anonymous analytics data: unlimited retention (no personally identifiable information)

Important Note: While i1rm implements robust security measures, no data transmission over the internet can be guaranteed 100% secure. You are also responsible for keeping your password and account login details safe.

5Data Sharing with Third Parties

I1rm does not sell, rent, or trade your personal data. However, we may share your data with certain third parties in the following limited circumstances:

  • Service Providers: Companies we engage to support platform operations — such as payment gateways, KYC service providers, cloud infrastructure providers, and analytics services — are all bound by strict confidentiality agreements.
  • Legal Compliance: When required by a court, law enforcement authority, or competent regulatory body through valid legal process.
  • Fraud Prevention: Sharing information with recognised industry bodies or fraud prevention agencies to protect the platform ecosystem from criminal activity.
  • Business Transfers: In the event of a merger, acquisition, or business asset transfer, user data may be transferred to the successor entity, which will be subject to the same or stricter privacy policy.

All third parties that receive your data from i1rm are required to uphold data protection standards equivalent to or higher than our own. We do not permit third parties to use your data for their own purposes without your consent.

6Cookies & Tracking Technologies

The i1rm platform uses cookies and similar tracking technologies to enhance the user experience, maintain login sessions, and collect platform analytics data.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login session authentication and security. Cannot be disabled as the platform will not function without them.
  • Preference Cookies: Save your preferences such as interface language, display settings, and game preferences for a more personalized experience.
  • Analytics Cookies: Collect anonymous data on how users interact with the platform to help us improve design and performance. This data is aggregated and contains no personally identifiable information.
  • Security Cookies: Detect suspicious access patterns and help prevent fraud and cyberattacks against user accounts.

You can manage or disable certain cookies through your web browser settings. However, disabling essential cookies may affect platform functionality. Please refer to your browser's help guide for more information on managing cookies.

7Your Rights as a User

Under Malaysia's PDPA and international data protection standards, you have the following rights regarding your personal data held by i1rm:

Right of Access

You have the right to request a copy of the personal data we hold about you. This request will be processed within 30 business days.

Right to Rectification

If the personal data we hold about you is inaccurate or incomplete, you have the right to request a correction, which will be carried out within 14 days.

Right to Erasure

You may request deletion of your personal data under certain circumstances, subject to applicable legal data retention obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes. This request will be actioned immediately with no additional conditions.

Right to Data Portability

You may request your personal data in a machine-readable format for transfer to another service provider of your choice.

Right to Restrict Processing

Under certain circumstances, you may request that we restrict the processing of your data while a dispute or review is in progress.

How to Exercise Your Rights: To exercise any of the above rights, contact the i1rm support team via live chat on the platform or by email at [email protected], stating the right you wish to exercise and your account details. We will respond within the timeframe required by law.

8Children's Data Protection

The i1rm platform is exclusively for users aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.

If we discover that personal data of a person under 18 years of age has been collected without proper age verification, we will take immediate steps to delete that data and close the account in question. If you believe your minor child has registered on our platform, please contact us immediately via customer support.

9Cross-Border Data Transfers

In the course of platform operations, your personal data may be transferred to, stored in, or processed in other countries where our service providers operate. Such transfers are carried out with appropriate safeguards, including:

  • Data processing agreements compliant with international data protection standards
  • Standard contractual clauses approved by the relevant regulatory bodies
  • Data protection impact assessments for high-risk transfers
  • Data encryption in transit and at rest

We ensure that all cross-border data transfers comply with Malaysia's PDPA and provide a level of protection equivalent to that afforded to data within Malaysia.

10Changes to the Privacy Policy

I1rm reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or the technologies we use.

Any material changes to this Privacy Policy will be communicated to you via:

  • Clear notice on the i1rm platform homepage
  • Email to the address registered on your account (for important changes)
  • In-platform notifications upon next login

Continued use of the platform after changes take effect will be considered your acceptance of the updated Privacy Policy. The last updated date will always be displayed at the top of this page.

11Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please contact us via:

  • Live Chat: Available directly on the i1rm platform, 24 hours a day, 7 days a week
  • Email: [email protected] — response within 24 hours

We will endeavour to resolve any privacy-related enquiries or complaints within 30 business days of receipt. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory body.

I1rm's Commitment to Your Privacy

Six concrete ways we protect every player's privacy

256-bit SSL Encryption

Every bit of data transmitted between your device and i1rm's servers is protected with 256-bit SSL encryption — the same security standard used by Malaysia's leading banks.

No Data Sales

I1rm has never and will never sell, rent, or transfer your personal data to advertisers or commercial third parties. Your data belongs to you.

Secure Infrastructure

Your data is stored in ISO 27001-certified data centres with 24/7 security monitoring, regular backups, and tested disaster recovery systems.

Malaysia PDPA Compliance

All data handling practices at i1rm fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards.

Full User Control

You have full control over your data — access, correct, delete, or download it at any time through your account settings or by contacting our support team.

Data Minimization

I1rm only collects data that is strictly necessary to operate the platform's services and meet legal requirements. We do not collect excessive or irrelevant data.

FAQ — Privacy Policy

To complete the i1rm KYC process, you will need to provide: (1) a clear, valid copy of your Malaysian MyKad or passport, and (2) proof of current address dated within the last 3 months, such as a utility bill, bank statement, or credit card statement. All documents are submitted through the secure i1rm platform and protected with 256-bit SSL encryption. KYC documents are stored securely and used solely for identity verification and legal compliance purposes.

After account closure, i1rm retains your personal data in accordance with applicable legal requirements. Financial and transaction records are kept for a minimum of 7 years in compliance with Malaysia's AML regulations. KYC documents are retained for a minimum of 5 years after account closure. Once the mandatory retention period has expired, your data will be securely deleted from our systems.

Yes, you have full rights of access to your personal data. To request a copy of your data, contact the i1rm support team via live chat on the platform or by email at [email protected]. State that you are making a data access request under the PDPA. We will process your request within 30 business days and deliver the data to you securely in an appropriate format.

No. i1rm does not share, sell, or transfer your personal data to any other company for marketing purposes. Any data sharing that occurs is limited to service providers directly involved in platform operations (such as payment gateways and KYC providers) and only for necessary purposes. All such third parties are bound by strict confidentiality agreements and are not permitted to use your data for their own purposes.

Play with Confidence at i1rm

Your data is protected. Games are fair. Transactions are secure. Register now and experience the difference of a platform that truly puts Malaysia players' privacy and security first.

Play responsibly. For users aged 18 and above only.

Bahasa Melayu